Terms & Conditions
Welcome to Acute Care Path Labs. By accessing our website or using our diagnostic services, you agree to the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website or availing of our laboratory services, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our services.
2. Laboratory Services
We provide diagnostic laboratory testing services as prescribed or requested by authorized healthcare professionals or patients where applicable.
All test results are intended to assist healthcare professionals and should not be considered a substitute for medical advice, diagnosis, or treatment.
Patients should always consult their physician regarding test results and medical decisions.
3. Appointment & Sample Collection
Appointments are subject to availability.
Home sample collection services may be available in selected locations.
Patients are responsible for providing accurate personal and medical information before sample collection.
Failure to follow pre-test instructions (such as fasting requirements) may affect test accuracy.
4. Test Results
Report delivery times are estimated and may vary depending on the nature of the test.
Certain specialized tests may require additional processing time.
While we strive for the highest accuracy, laboratory reports should always be interpreted by a qualified healthcare professional.
5. Payments
Payment must be completed before or at the time of sample collection unless otherwise agreed.
Prices are subject to change without prior notice.
Promotional offers and discounts cannot be combined unless specifically stated.
6. Cancellation & Refund Policy
Appointments may be cancelled before sample collection.
Refunds, if applicable, will be processed according to our refund policy.
Once a sample has been collected or testing has commenced, refunds are generally not applicable except in cases of laboratory error or service unavailability.
7. Privacy & Confidentiality
We are committed to protecting your personal and medical information.
Patient information is handled confidentially and shared only as permitted by applicable laws or with authorized individuals.
Please refer to our Privacy Policy for more details.
8. Accuracy of Information
Patients are responsible for ensuring that all personal details, contact information, and medical history provided are accurate and up to date.
9. Limitation of Liability
Acute Care Path Labs shall not be liable for:
Delays caused by circumstances beyond our reasonable control.
Inaccurate results due to incorrect patient information or failure to follow pre-test instructions.
Any indirect or consequential damages arising from the use of our services.
10. Intellectual Property
All content available on this website, including text, logos, graphics, images, and design elements, is the property of Acute Care Path Labs and may not be copied, reproduced, or distributed without prior written permission.
11. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or services offered by those websites.
12. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with the revised effective date.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our services shall be subject to the jurisdiction of the competent courts.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Acute Care Path Labs
📍 Address: 618, Ward No 5, Mehrauli, New Delhi – 110030
📞 Mobile: +91-9555555337
☎️ Landline: 011-65-260-260