Privacy Policy
At Acute Care Path Labs, we value your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our diagnostic services.
1. Information We Collect
We may collect the following information:
Personal Information
Full Name
Date of Birth
Gender
Mobile Number
Email Address
Residential Address
Medical Information
Test prescriptions
Sample collection details
Test reports
Medical history (where applicable)
Website Information
IP address
Browser type
Device information
Cookies and website usage statistics
2. How We Use Your Information
We use your information to:
Provide diagnostic and laboratory services.
Process appointments and sample collections.
Generate and deliver laboratory reports.
Communicate important service updates.
Improve our website and customer experience.
Comply with applicable legal and regulatory requirements.
3. Protection of Your Information
We implement appropriate technical and organizational security measures to protect your personal and medical information from unauthorized access, misuse, alteration, or disclosure.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
Authorized healthcare professionals.
Government or regulatory authorities when required by law.
Trusted service providers assisting us in delivering laboratory services under confidentiality obligations.
5. Cookies
Our website may use cookies to improve user experience, analyze website traffic, and enhance website performance.
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Medical Reports
Laboratory reports are confidential.
Reports are released only to the patient or authorized representatives, unless otherwise required by law.
Patients are responsible for maintaining the confidentiality of downloaded or printed reports.
7. Data Retention
We retain personal and laboratory records for the period required under applicable laws, medical regulations, and business requirements.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Your Rights
You may have the right to:
Access your personal information.
Request correction of inaccurate information.
Request updates to your contact details.
Raise concerns regarding the handling of your personal information.
Requests may be subject to applicable legal and regulatory requirements.
10. Children’s Privacy
Our services may be provided to minors with the consent or authorization of a parent, guardian, or healthcare provider. We do not knowingly collect personal information from children without appropriate authorization.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Acute Care Path Labs
📍 Address: 618, Ward No 5, Mehrauli, New Delhi – 110030
📞 Mobile: +91-9555555337
☎️ Landline: 011-65-260-260